Accreditation

COHSASA Accreditation

Why Cohsasa

COHSASA is the Council for Health Service Accreditation of Southern Africa and is one of only 20 healthcare accrediting bodies in the world that holds a current International Accreditation Programme award from the International Society for Quality in Healthcare (ISQua) as a competent health accrediting body. It is an impartial, independent, non-political and not- for- profit organisation. In the 18 years since its inception, COHSASA has assessed over 600 facilities on South Africa, Namibia, Botswana, Rwanda, Swaziland, Lesotho, Tanzania and of course Nigeria

The Reddington Journey

Reddington Hospital first entered the programme in 2008 to establish a baseline score. This allowed us to identify deficiencies against COHSASA's standards which form the blueprint of how to provide safe and quality care. The standards are both comprehensive and challenging and consider all aspects of how the hospital operates and is managed including:-

  • Quality improvement programmes
  • Documentation audit
  • Health record audit
  • Health and safety programmes
  • Staff appraisal plan
  • Strategic management plan
  • Negative incidents
  • Patient complaints
  • Cardiopulmonary resuscitation

To enable us to address deficiencies, Reddington people at every level were involved to identify improvements and a significant investment was made in facilities as well. For example, the surgical theatre was renovated and the laundry was redesigned to improve and comply with infection control standards. All policies, procedures and protocols were reviewed and continuous training took place to embed the new processes and standards.

Accreditation

In November 2012 after a comprehensive week long audit survey earlier in the year, COHSASA confirmed that the hospital had achieved an overall score of 96 out of 100 with three areas - prevention and control of infection, patient and family rights and linen management achieving maximum scores. The award which is valid until November 2014 was conferred at a function in Cape Town in January 2013 at which COHSASA CEO Professor Stuart Whittaker said "We would like to convey our admiration to all staff at your hospital who have worked so hard to achieve this award. It means that your hospital is now compliant with internationally accredited standards.